Once the order is completed and paid on our online store, the package will be shipped and delivered within 2 to 9 business days.
We try our best to keep our online inventory up to date, but sometimes an item you ordered may not be available. We will contact you as soon as possible if there is anything that prevents us from delivering your order.
Online or telephone purchases are usually shipped by carrier when they meet weight and size constraints.
Tracking your order: Once the order has been processed, you will receive a confirmation email including a link to your order on our site.
Valid proof of purchase are original invoices or sales receipts, as well as duplicate invoices. Do not hesitate to contact our customer service in case of doubt or special situation.
You may cancel your order at any time before it is processed by contacting our customer service department. However, as soon as the order is shipped, it can not be canceled.